When you’re Built with Integrity, it shows.
OVER
30 YEARS
In the Industry
PAID
$600,000,000
In Claims
CONSISTENT
A+ RATING
Better Business Bureau
With 30 years in the industry, UCC continues to grow, embrace change, invest in people and technology, and evolve by adapting to the ever-changing Automotive and F&I industries. We uphold the slogan, “When you are built with integrity, it shows.” UCC is not the largest administrative company in the market, nor the smallest. We embrace the philosophy, “We will grow at the speed of right.” This means that we are selective about our business Partners, focusing on integrity.
Our Vision
At UCC, transparency and offering best-in-class service have made us a Preferred Provider for our Agent and Dealer Partners. We provide a full range of vehicle protection plans and F&I related products, backed by a centralized Team of experienced professionals.
Why Choose UCC: Agents, Dealers, and Customers conduct business with UCC because of our exceptional people. We empower individuals to make well-informed decisions for our Partners, and our commitment to customer service differentiates us in a crowded market. Our Executive Team collectively brings over one hundred years of experience, and knows that relationships matter, and delivering results makes the difference.
FAQs
How do I file a claim?
Administrator’s authorization for contract claims and additional benefits is always required prior to any services being performed. The ADMINISTRATOR can be reached at 1-800-571-2016 or via Fax at 1-303-306-1922.
How do I order a tow?
Please call 1-800-571-2016 or 1-800-380-2165 for assistance. For mechanical breakdowns on your vehicle within 50 miles of the issuing dealership, you should return your vehicle to the issuing dealership for service under your UCC Vehicle Service Contract.
If you are more than 50 miles from the issuing dealership, you should contact UCC at 1-800-571-2016. Regardless of repair facility, pre-authorization is always required from UCC before any services are performed under your UCC Vehicle Service Contract.
For specifics, refer to your contract.
How do I cancel a UCC Contract?
Call your Issuing Dealer in the event you wish to cancel your contract because you are planning on selling or trading-in your vehicle, experience a total loss, or no longer want coverage. Your Issuing Dealer is the entity that sold you your contract. They are responsible for any cancellation paperwork that needs to be completed as well as any refund amount. Note that if your cancellable contract was financed, the lender will be named on any refund check. Refer to Section L of your contract to determine whether your contract is cancellable and what you need to do to cancel.
For specifics, refer to your contract.
How to pay a remit?
Contracts are remitted directly through our web application – rater.unitedcarcare.com – and can be paid for by ACH, net remit, or check.
How to order supplies?
Send your order to supplies@unitedcarcare.com or call 1-303-306-0502.
Additional questions or concerns?
Give us a call at 1-303-306-0502 or email us using the Contact Form below.